Terms and Conditions for AquaStyle Bathware

Welcome to AquaStyle Bathware. These Terms and Conditions govern your use of our website, services, and the purchase of products from us. By accessing or using any part of our online platform or engaging with our services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Definitions

2. Use of Our Online Platform

You agree to use our online platform only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our online platform.

3. Product Information and Availability

We strive to ensure that all details, descriptions, and prices of products appearing on our online platform are accurate. However, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Product availability is not guaranteed. While we endeavor to keep our stock levels accurate, some items may be out of stock or discontinued. We reserve the right to withdraw any products from our online platform at any time and/or remove or edit any materials or content on this online platform.

4. Orders and Payments

All orders placed through our online platform are subject to acceptance by us. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Payment for all products and services must be made in Australian Dollars (AUD) at the time of order unless otherwise agreed upon for wholesale accounts. We accept various payment methods as indicated on our online platform. Your order will not be dispatched until payment has been successfully processed.

5. Delivery and Installation Guidance

Delivery times are estimates and not guarantees. We are not responsible for delays caused by third-party carriers or unforeseen circumstances. Risks associated with the products pass to you upon delivery. Please inspect your order upon receipt and report any damage or discrepancies within 48 hours.

Our installation guidance is provided as a general reference service only. We do not provide direct installation services. It is your responsibility to ensure that all products are installed by a qualified professional in accordance with local building codes, regulations, and manufacturer’s instructions. AquaStyle Bathware accepts no liability for any damage or injury caused by improper installation.

6. Returns and Refunds

Our return and refund policy is outlined separately on our online platform. Generally, products must be returned in their original condition and packaging within a specified period from the date of purchase. Custom-designed items may not be eligible for return or may be subject to specific return conditions. Opened or installed products are typically non-returnable unless faulty.

Refunds will be processed to the original method of payment within a reasonable timeframe after the returned goods have been inspected and approved.

7. Intellectual Property

All content on our online platform, including but not limited to design, text, graphics, logos, images, and software, is the property of AquaStyle Bathware or its content suppliers and is protected by Australian and international copyright laws. Unauthorised use, reproduction, or distribution of any content without express written permission from AquaStyle Bathware is strictly prohibited.

8. Limitation of Liability

AquaStyle Bathware will not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our products or services, or for any other claim related in any way to your access to or use of our online platform, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via our online platform.

To the maximum extent permitted by law, AquaStyle Bathware's total liability for any claim under these terms and conditions, for any cause whatsoever, shall be limited to the total amount paid by you for the specific product or service giving rise to the claim.

9. Privacy Policy

Your privacy is very important to us. Our Privacy Policy, which is available on our online platform, explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

11. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our online platform and will take effect immediately upon posting. Your continued use of our services or online platform after such changes constitutes your acceptance of the new Terms and Conditions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

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